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PQI Podcast

The PQI Podcast S8 Ep 12:

Supported By:
Ginger Blackmon, PharmD | Stefanie Houseknecht, PharmD, BCOP | Monica Chintapenta, PharmD, BCOP
01/05/2025 12:00 am

Featured Resources

Patient Surveys

Patient Surveys

Patient surveys help determine satisfaction levels for patients of NCODA member practices with medically integrated pharmacies (MIP). Since 2017, NCODA has been collecting survey data as a standardized method of benchmarking patient satisfaction in an MIP compared with other services in the industry. Published results as of March 2024, the survey identified a 93.1 Net Promoter Score (NPS)* average for MIPs. In addition, 97% of patients state they would prefer to fill their oral oncology and/or supportive care medications at their MIP vs. an external mail-order specialty pharmacy.

August 2, 2024 | 5:06 PM

Readiness Tracker

Readiness Tracker

March 10, 2025 | 3:38 PM

PQI Podcast S8 Ep 7: Culturally Competent Care in Oncology

PQI Podcast S8 Ep 7: Culturally Competent Care in Oncology

Culturally competent care is key to better patient outcomes. In this PQI Podcast episode, Kafilat Salawu, DNP, FNP-C, AOCNP, BCPA, shares strategies to bridge communication gaps, enhance care coordination, and address implicit bias in oncology. Pharmacists and pharmacy technicians can earn 0.5 CE credit.

March 28, 2025 | 1:16 AM

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